Frequently Asked Questions

Organa Micro · Member FAQ

Frequently Asked Questions

Clear answers for members, orders, fresh-juice handling, and the resources available through Organa Micro.

What is Organa Micro?

Organa Micro operates as a Private Membership Association. Members use the Association’s store, educational material, and appointment-based services under the current Membership Terms and Private Membership Association Agreement.

How does membership work?

A new member submits the membership application and required acceptance during checkout. Membership acceptance is recorded after the first payment for that purchase is successfully accepted. Returning members use their existing member record and may be asked to reaffirm the current terms.

Why do I need an account?

Each member has a secure account so the site can connect orders with the member record. Your account may show your order history, assigned member number, agreement information, and available acceptance records.

How do I place an order?

Choose an item from the Current Menu, add it to your cart, and continue to checkout. Review the member information and required checkbox, select the available payment method, and wait for the site to return you to the completed order confirmation.

Where can I find my member number?

After acceptance, your member number and order information are associated with your account. Check My Account and your order confirmation. If you need an administrative copy of the agreement record, contact us.

What are Nutritional Factualz?

Nutritional Factualz are educational ingredient profiles prepared from historical and source material, with practical preparation notes. They are not medical advice, diagnosis, or a promise of treatment.

How should I handle fresh juice?

Wash produce, use clean equipment, refrigerate fresh juice promptly, and use sensible portions. If you are pregnant, take medication, manage a health condition, or are considering a major dietary change, consult a qualified health professional.

Where can I find store policies?

The current policies are available in the footer, including Store Terms of Sale, Returns & Refunds, the Privacy Notice, Cookie Notice, and Electronic Records.

What is the Detox Database?

The Detox Database is a separate educational resource. It remains available from the site navigation alongside Organa Micro’s own Nutritional Factualz library.

Need help with an order?

For order, account, or membership questions, visit Contact Us and include the name and order number associated with your request. Please do not email payment-card details.

Important note. Organa Micro’s educational material is provided for general information. It is not a substitute for individualized medical, legal, or financial advice. Review the current site policies and seek qualified professional advice for decisions specific to your circumstances.