Store Terms of Sale

Version: 2026.09.08 DRAFT Proposed effective date: [VERIFY: Trustee adoption/publication date] Store: organamicro.com

IMPORTANT DISPUTE NOTICE: The Member Agreement contains the controlling arbitration agreement for Store Applicants and Members. Section 24 explains the relationship between that agreement and these product terms.

1. Seller and contract

Organa Micro, a private membership association, is the Store seller of record unless the checkout page, invoice, or order confirmation expressly identifies a different seller.

For these Terms:

• “Association” means Organa Micro.
• “Store” means organamicro.com.
• “Applicant” means an eligible person who begins the Store membership-admission process.
• “Member” means a person admitted by the Association under the Member Agreement.
• “Customer” means an Applicant or Member in connection with a Store order.
• “Product” means a juice, produce-based food, raw or minimally processed plant food, educational item, or other offering identified in the current listing.
• “Membership Fee” means the one-time Membership Fee of $11.00, with tax treatment displayed at checkout as applicable separately itemized for an Applicant who does not have an accepted Association membership record.
• “Terms” means these Store Terms of Sale.

These Terms govern every Store order accepted on or after the effective date.

2. Member-only Store and PMA relationship

The Store is a member-only ecommerce storefront. Public website access does not itself create membership, but Store checkout is the separate membership-admission process described in the Member Agreement.

An Applicant must affirmatively accept the Member Agreement, tender the required one-time Membership Fee and first product-order payment, and receive Association acceptance as provided in that Agreement. A valid Association-issued credit applied to the Membership Fee satisfies that fee for the order. An existing Member may be required to reaffirm the current Member Agreement version when the Agreement lawfully requires it.

The Member Agreement and Association governing instruments control any inconsistency with these Terms, including an inconsistency concerning membership, assent, relationship status, or dispute resolution. These Terms supplement the Member Agreement for product-specific subjects only to the extent consistent with it and with nonwaivable law.

3. Eligibility and authority

An Applicant or Customer must be at least 18 years old. An order placed for an entity represents that the person submitting the order possesses authority to bind the entity.

Products intended for personal or household use must be purchased and used by an adult in accordance with current labeling and Instructions for Use.

4. Product information

The Store attempts to present accurate descriptions, photographs, dimensions, components, materials, and availability. Display settings, production changes, packaging changes, and ordinary manufacturing tolerances may create minor differences.

Current labeling, warnings, and Instructions for Use control over informal summaries. A material substitution requires Customer consent.

5. Membership application, order submission, and acceptance

For an Applicant, submission using the required checkout process constitutes both a membership application under the Member Agreement and an offer to purchase. An automated order acknowledgment confirms receipt but does not alone constitute membership or order acceptance.

Membership acceptance occurs only as provided in the Member Agreement. An Applicant who has not completed the required membership-assent process must not be treated as a Member or as having an accepted order.

Order acceptance occurs upon the earlier of:

1. transmission of an express acceptance or shipment confirmation; or
2. physical shipment of the Product.

The Association may reject or cancel an order before acceptance for unavailability, suspected fraud, payment failure, legal restriction, pricing error, shipping restriction, quantity abuse, or another legitimate business reason. A canceled prepaid order receives a prompt refund.

6. Prices, fees, taxes, and shipping charges

For an Applicant who does not have an accepted Association membership record, a one-time Membership Fee of $11.00 is a mandatory Association-imposed charge. It is separately disclosed as Organa Micro Membership in the first order and included in the order total. The Membership Fee is subject to the tax treatment displayed at checkout, as applicable. Product prices exclude only this separately disclosed Membership Fee, shipping charges, and government-imposed taxes, duties, or assessments.

A valid Association-issued credit applied to the Membership Fee reduces that line item by the credited amount. Applicable shipping charges, sales tax, use tax, and similar charges appear before order submission. No undisclosed mandatory fee may be added after submission.

A clear pricing error may be corrected before acceptance. A corrected price requires Customer approval before fulfillment.

7. Payment

The Customer authorizes the selected payment provider to charge the total displayed at checkout. Payment-provider terms govern payment processing.

The Store may retain a payment token, transaction identifier, card brand, and limited account details supplied by the payment provider. Full payment-card data should remain with the payment provider unless a disclosed and secured process requires otherwise.

A payment dispute should first be submitted through the Store contact process to permit prompt investigation. Nothing in these Terms restricts a lawful billing-dispute or chargeback right.

8. Fraud prevention

The Association may use reasonable identity, address, device, payment, and transaction checks. An order may be delayed or canceled when a material fraud risk cannot be resolved.

A request for additional verification will be limited to information reasonably necessary for the transaction. Sensitive identity documents should not be requested or retained without a documented need and secure handling process.

9. Availability and quantity limits

Product availability may change before acceptance. Reasonable quantity limits may protect inventory, safety, authorized distribution, and consumer access.

A purchase for resale, distribution, or commercial deployment requires a separate written reseller or commercial agreement when the Store identifies the Product as consumer-only.

10. Order cancellation

A cancellation request submitted before shipment will receive reasonable processing. Cancellation cannot be guaranteed after fulfillment begins or a shipping label enters carrier processing.

A cancellation initiated by the Association receives a prompt refund for the canceled Product and associated unearned charges. If the Association denies a membership application before acceptance, it will cancel the initial order and refund all amounts actually paid, including the Membership Fee, to the original payment method.

11. Processing and shipment

Preparation, pickup, delivery, or shipping occurs within the window displayed at checkout or in the order confirmation for the specific offering. Weekends, holidays, payment review, address review, and disclosed preorder status may affect processing.

A shipment representation is an estimate unless expressly identified as guaranteed. The Association will maintain a reasonable basis for every stated shipment date.

When timely shipment becomes unavailable, the Association will provide a delay notice and a meaningful choice between:

• consent to the revised shipment date; or
• cancellation and a prompt refund.

12. Delivery

Delivery occurs at the shipping address supplied in the order. Carrier tracking creates evidence of shipment and delivery but does not eliminate a documented claim for loss, misdelivery, theft, or carrier error.

The Customer must provide a complete and accurate address. Costs caused solely by an incorrect Customer-provided address may be charged after disclosure and approval.

Risk of loss transfers upon delivery to the designated address, subject to applicable law and carrier claims.

13. Service area and delivery

Pickup, delivery, or shipping is available only through the methods and service area displayed for the specific offering at checkout.

If an international option is offered, the order will identify applicable destination-country duties, taxes, brokerage, and importer responsibilities before submission.

14. Fresh product condition and quality reports

A Customer should inspect a fresh, refrigerated, prepared, or perishable offering promptly after pickup or delivery.

Damage, leakage, temperature concerns, mislabeled ingredients or allergens, or another quality or safety concern should be reported promptly through the Store contact page with the order number and available photographs or delivery information. A product that appears compromised must not be consumed.

15. Returns and refunds

The Returns and Refunds Policy is incorporated into these Terms.

A factory-sealed and unopened non-perishable Product may be eligible for a return within the period stated in the current listing or order terms, after return authorization. Fresh, refrigerated, prepared, and other perishable offerings are governed by the Returns and Refunds Policy and any product-specific quality remedy.

An opened, prepared, refrigerated, or perishable Product is nonreturnable for preference, change of mind, ordering error, or another discretionary reason. The restriction does not apply to a manufacturing defect, transit damage, incorrect shipment, recall, or a nonwaivable legal right.

Customer-paid return shipping applies only to an approved discretionary return of an eligible sealed and unopened non-perishable Product. Association-paid or reimbursed return shipping applies to confirmed defects, damage, incorrect shipments, or recalls.

The Membership Fee is non-refundable after membership acceptance except where applicable law requires otherwise. A product return, replacement, credit, or refund does not automatically rescind accepted membership.

16. Limited warranty

The Limited Product Warranty is incorporated into these Terms and must remain available before purchase.

Any written warranty applies only when the current Product listing or warranty page identifies the offering as covered. Fresh, refrigerated, and perishable offerings are governed by the applicable quality, cancellation, credit, replacement, and refund terms. Available remedies are repair, replacement, or refund at the warrantor’s election, subject to applicable law.

17. Product use and safety

A food or other Product must be stored, handled, prepared, and used only according to current labeling, ingredient and allergen information, refrigeration, storage, use-by, and safety instructions.

A Product that is damaged, leaking, contaminated, mislabeled, outside its use-by guidance, or otherwise questionable must not be consumed or used.

No purchase creates a professional, medical, fiduciary, or advisory relationship. Product use does not replace individualized professional care.

18. Product registration and recalls

Product registration may assist with support, warranty administration, safety notices, and recall communication. Registration does not reduce warranty rights when proof of purchase otherwise establishes coverage.

The Association may contact a Customer concerning a safety correction, recall, security issue, warranty matter, or material transaction change without marketing consent.

19. Electronic communications

Order submission includes consent to transactional electronic communications concerning payment, shipment, delivery, returns, warranty, safety, recall, security, and policy records.

Marketing communications require separate treatment under the Electronic Records and Communications Notice. Marketing consent is not a condition of purchase.

20. Privacy

Personal information is handled under the Privacy Notice, Consumer Health Data Privacy Policy, and Cookie Notice.

No purchase authorizes distribution of customer information to the general PMA membership.

21. Written warranty and implied rights

The Limited Product Warranty provides the express written warranty stated in that instrument.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY. SOME STATES DO NOT PERMIT LIMITATION OF IMPLIED-WARRANTY DURATION; THE LIMITATION DOES NOT APPLY WHERE PROHIBITED.

No term excludes a warranty, remedy, or consumer right that applicable law makes nonwaivable.

22. Limitation of liability

To the maximum extent permitted by law, recovery for an ordinary contract claim relating to a Product will not include indirect, incidental, special, punitive, or consequential damages that were not reasonably foreseeable.

No limitation applies to fraud, willful misconduct, personal injury, product liability, breach of confidentiality, violation of privacy rights, intellectual-property infringement, or another liability that cannot lawfully be limited.

For a claim lawfully subject to a monetary cap, aggregate liability will not exceed the amount paid for the Product giving rise to the claim.

23. Events beyond reasonable control

Neither party is responsible for delay caused by an event beyond reasonable control, including severe weather, natural disaster, carrier disruption, labor disruption, government action, epidemic, war, cyberattack, utility failure, or supply interruption.

This section does not eliminate the Association’s duty to provide a required delay notice, cancellation option, or refund.

24. Controlling PMA dispute provisions

The Member Agreement’s arbitration article controls every inconsistency between that article and these Terms or any Store notice. It governs Store Applicants and Members to the extent it covers a dispute arising from membership, an order, payment, a Product, website use, privacy, policies, or the relationship with an Association Party.

This Section does not create a separate arbitration agreement, a separate Store arbitration opt-out, or a contrary dispute process. The Member Agreement preserves any small-claims, temporary-court-relief, nonarbitrable, public-injunctive, or other nonwaivable right stated there or required by applicable law.

25. Governing law

California law governs these Terms without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration.

Nonwaivable law of the Customer’s state of residence remains preserved.

A court proceeding permitted under these Terms may be brought in a court with lawful jurisdiction. No provision eliminates a venue right that cannot lawfully be waived.

26. Order-specific terms

A written order-specific term expressly accepted by the Association controls over a conflicting general term for that order. Marketing copy, oral statements, or informal messages do not amend an accepted order unless incorporated into a written confirmation.

27. Assignment

A Customer may not assign an order or claim without written consent, except where applicable law permits. The Association may assign transaction rights and obligations in connection with a lawful succession, reorganization, asset transfer, or licensed operating structure, provided that consumer rights are not materially reduced.

28. Severability and waiver

An unenforceable provision will be narrowed or severed to the minimum extent necessary. Remaining provisions continue in effect.

Failure to enforce one breach does not waive another breach.

29. Entire transaction agreement

These Terms, the accepted order, the Return Policy, Shipping Policy, Limited Warranty, and incorporated notices state the product-specific terms for the order. They supplement the Member Agreement and do not amend, displace, or take precedence over it. The Member Agreement controls any conflict, subject to nonwaivable law.

30. Notices and contact

Organa Micro [VERIFY BEFORE PUBLICATION: Organa Micro mailing/returns address] Telephone: 1 (831) 263-9349 Online contact: https://organamicro.com/contact-us/